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Purpose-built for Marketing, Creative and Operations teams.
Public (External) Request Form
Empower anyone, including clients, vendors, partners, or internal teams, to easily submit requests without needing a login. Workzone’s Public Request Forms let you collect project requests, creative briefs, support needs, or any type of work intake from external sources and automatically route them to the right team.
Customize forms with required fields, dropdowns, and logic to capture exactly the info you need up front. Each submission becomes a trackable task in your workspace, eliminating manual entry and ensuring nothing falls through the cracks.
Perfect for marketing teams, IT departments, agencies, and operations teams that handle frequent external requests, public forms help keep your intake organized, standardized, and scalable.
Finally... see everything in one place
What are Public External Request Forms?
Public External Request Forms allow organizations to collect requests from people outside their company without requiring them to log into Workzone. External users can submit project requests, service requests, marketing requests, support requests, or other work intake forms through a secure public link.
Why are Public External Request Forms important?
Organizations often receive requests through email, phone calls, spreadsheets, meetings, and chat messages. This creates inconsistent intake processes, missing information, and limited visibility into incoming work.
Public External Request Forms help standardize request collection, improve visibility, and ensure every request follows a consistent workflow from submission through completion.
Can external users submit requests without a Workzone account?
Yes. External stakeholders can submit requests through a public form without needing a Workzone login or user account.
What types of requests can organizations collect?
Organizations commonly use Public External Request Forms for project requests, creative requests, marketing requests, event requests, service requests, support requests, vendor requests, compliance requests, and client work submissions.
Can request forms be customized?
Yes. Organizations can create custom request forms with fields, instructions, dropdowns, dates, attachments, required questions, and workflow-specific information to ensure complete submissions.
Can external users upload files with their request?
Yes. Request forms can be configured to collect supporting documents, creative assets, screenshots, project briefs, and other files needed to evaluate the request.
How do Public External Request Forms improve visibility?
All submitted requests are automatically captured and organized within Workzone, giving teams a centralized view of incoming work and helping managers prioritize requests more effectively.
Who uses Public External Request Forms?
Public External Request Forms are commonly used by marketing teams, creative departments, agencies, PMOs, healthcare organizations, higher education institutions, operations teams, IT departments, and service organizations that receive requests from external stakeholders.
How are Public External Request Forms different from Project Request Forms?
Project Request Forms are often used internally by employees and departments, while Public External Request Forms are designed specifically to collect requests from clients, customers, vendors, partners, and other outside stakeholders.
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