Even though Workzone is very easy to use, we know that some people need a little extra help or hand-holding. We provide unlimited support for our clients and even for clients’ clients. Whether you’d like to discuss best practices or have us troubleshoot a browser setting, no problem is too small. And you’ll speak to a real (U.S.-based) person, one who probably knows you by name.
Unlimited training and support is provided for all of our customers.
Why? We’ve been in the online project management business since 2002 and have learned that for most teams, adoption is the biggest hurdle to success. We pride ourselves on having a world-class success and support team (rated 100% by our customers), to help our customers quickly onboard and become experts in our system over time.
In fact, our dedication to customer success – from our battle-tested adoption process, to unlimited training and support – has proven to be 2.7x more effective at helping organizations adopt consistent project management habits.