If a user forgets his/her password, the password can be reset from the login page. To reset your password from the login page, click Forgot your password? A window will appear, prompting you to enter your email address. After entering the address you use for Workzone, click the Reset Password button, and an email with a link to set up a new password will be sent to your email address.
For security reasons, one user is not able to see another user’s password. An Administrator can send a password reset link to another user. A Manager can send a password reset link to a Reviewer.
- Click Settings (gear icon) at the top right of the screen.
- Under USERS on the left menu, click Add/edit users.
- Click the checkbox to the left of one or more users.
- Click the Reset Password and Email Access Info button at the top of the users list.