WorkZone Security
We know that security is crucial to you, and it's our top priority. WorkZone exercises great care to secure your company's confidential information. WorkZone uses multi-layered security to protect your data, and we are continuously engaged in examining and updating security as we update our service.
Internally, we restrict access to all confidential personal and company information to employees who need access to the information in order to do their jobs. These employees are limited in number, and are committed to our privacy and security policies. All such employees execute comprehensive nondisclosure agreements, which provide explicit confidentiality protections. Any employee who violates our privacy and/or security policies is subject to possible termination and civil and/or criminal prosecution.
We do not reveal any personally identifiable information that we collect about you, your use of WorkZone or any information that you post to anyone else. We will not sell, rent or release any personal or company information to any other party without your explicit consent, unless required by law.
Our Security and Monitoring Measures
We provide state-of-the-art security to protect your personal and company information. We devote significant resources to continually develop and enhance the security of WorkZone and your information.
Physical Security
Our secure hosting facility is equipped with state-of-the-art security features. Access to the servers requires a security badge, PIN number, and sign-in at the front desk. The facility has extensive 24/7 video surveillance and a monitored alarm system. In addition, a key is required to access a locked cabinet that houses the password-protected servers.
Firewall and Monitoring
WorkZone employs a highly-secure firewall that blocks all outside access to the servers except for HTTP, HTTPS and SSH. Public SMTP is blocked, so email viruses cannot propagate through our network. Public FTP is also blocked so it cannot be compromised.
The servers on which WorkZone sites reside are continuously monitored for attempted network attacks on a 24 x 7 basis, using sophisticated software tools.
Operating System Security
WorkZone enforces tight operating system-level security by using a minimal number of access points to all production servers. We protect all system accounts with passwords and follow best practices for periodically modifying them. All operating systems and applications are maintained at each vendor's recommended patch levels for security.
Application security
All data transmissions are protected via 256-bit financial-grade encryption. The lock icon in the browser indicates that your data is fully secure while in transit over the internet.
Each WorkZone user must log-in with individual user IDs and passwords. When you enter your password to log into WorkZone, your password is encrypted as it travels across the internet, so it cannot be intercepted.
Folders and individual files can be locked (hidden), so that only authorized users can view specific information. Additionally, each user is assigned a specific "role" which defines his/her level of authority within the system.
System Redundancy
The WorkZone system is designed for 24x7x365 operation. It features built-in redundancy, including redundant access to multiple Internet backbones, redundant power protection via both battery backup and a high power emergency generator, and a sophisticated climate control system.
Backup
All customer data is automatically backed up hourly, and stored at a secure, off-site facility.
Contacting WorkZone
If you have any questions about WorkZone security or privacy procedures, please contact us.
WorkZone Customer Service
16 W. Township Line Road
East Norriton, PA 19401
610-275-9861
Revised: January 1, 2012
